How to submit fingerprints: detailed instructions for out-of-state or overseas TBAE registrants

How to submit fingerprints: instructions for out-of-state or overseas TBAE registrants

Note: You must create a TBAE online account (including payment) 24 hours prior to proceeding, if you do not already have one. This step will result in the issuance of a unique ID (UEID), which will facilitate the registration process with the fingerprint contractor. An email will be sent to you on the following day after you create the account.

This section applies to any new or previous registrant requesting Active Status who has not previously been fingerprinted for the TBAE.

Special notes for out-of-state registrants:

You can fulfill this requirement without leaving your local area. There is no need to travel to Texas.
You will have a choice of several places at which to do your fingerprints (read below for more). A brief survey of fingerprinting locations across the United States indicates that often there is a small additional charge for the service. Some service providers require scheduling an appointment, and some only provide fingerprint services on certain days of the week. We recommend some research into your local options before you accidentally waste some time and effort.
Fingerprints will be recorded on a fingerprint card or “hard card,” and you will send the completed card to the fingerprinting vendor, Identogo, at the address provided to you during the online registration process. Please consider using registered or certified mail, or a delivery service, to send the documentation. This is a suggestion only, not a requirement. Please do NOT send the fingerprint card to TBAE.

The process, step by step:

Get started early; time to completion varies, but it can take weeks to complete. TBAE recommends starting a few weeks in advance of your intended renewal or initial registration date. Once you have registered in the vendor’s online system, you will have a choice of places near you at which you can do the actual fingerprinting on a fingerprint card. (You will mail the card to Identogo at the end of this process—see below.) Since some fingerprint service providers only do fingerprints on certain days, and some require scheduling an appointment ahead of time, be sure to budget enough time to make it happen.
Have the following information handy, because the fingerprinting vendor may ask you for it during the fingerprint registration process:
a. Name
b. Date of birth
c. Sex
d. Race
e. Height f. Weight
g. Eye color
h. Hair color
i. Place of birth
j. Home address

Note: During your fingerprinting (the actual in-person procedure), you will need to provide identification. Requirements for acceptable identification vary by location, so please have those ready when you arrive at the fingerprinting vendor’s office.
Visit the State’s fingerprinting vendor online at https://uenroll.identogo.com/servicecode/11G5YT (Or you can call toll free at 888-467-2080 and the live operator will walk you through the process. If you contact the vendor via phone, you will use “Service Code” 11G5YT.)
Click Submit a Fingerprint Card by Mail. NOTE: When you click this link, a pop-up message will appear. The message will ask you confirm that submitting fingerprints on a card is correct. We confirm for you that it is correct to submit fingerprints on a “hard card.” Please click Continue.
Follow the instructions on the next pages regarding your personal information, contact information, payment preferences, etc.
Make note of the Identogo mailing address to which you will send your completed fingerprint card.
At this point, you will choose where (in your local area) you would prefer to have your fingerprints rolled onto an FBI fingerprint card. (You will mail the card to the Identogo later—see below.) You have several options to choose from in selecting where to get printed. A Google search like “[Your City Name] fingerprinting” likely will help. Popular choices include:
1. Your local police station or sheriff’s office
2. Local biometrics or fingerprinting service providers (even a Identogo office in your home town, if there is one)
3. Notaries public (in some cases)
4. United States embassies (if you are overseas)
Make a copy of your documents, for your own records. (Recommended, not required.)
Send your completed FBI fingerprint card to the mailing address provided by Identogo during your online registration. Helpful tip: Please consider sending these documents via some method that includes a tracking number, delivery receipt, or other information that could prove helpful in the event of a problem. Popular services include registered or certified mail (with delivery receipt), FedEx, or UPS. This is a suggestion only, not a requirement.
After a week, log on to your account. If you still get an error message when trying to renew or receive an initial license, the vendor may still be processing your fingerprints. You can call Identogo at 888-467-2080 to check.

Do not mail your fingerprint card without registering with Identogo first.
IdentoGO
Cardscan Department – TX Program
340 Seven Springs Way, Suite 250
Brentwood, TN 37027